Today in the repair shop, horologist Steve Fletcher and furniture restorer Will Kirk bring a grandfather clock out of retirement. It has been in the family for four generations and now resides with proud owners Ian and Linda Murphy, who long to hear it chime again. Ceramicist Kirsten Ramsay rescues a Royal Barum ware vase from a crack of doom. And the repair shop teddy doctors perform lifesaving surgery on a much-loved bear who, after a run in with a puppy, now has only one ear and one arm.