Tempers flare as Harry and Loxley face off, Miss Mardle gives Mr. Grove a tongue-lashing, Victor and Henri clash, Kitty tells Frank to shape up, and Delphine finds her influence wavering. Meanwhile, an American journalist searches for the happy side of Selfridges, the store promotes "the comforts of home," Agnes gets her fifteen minutes of fame, Mr. Grove gets a long-sought heir, and Lady Mae manages to save the day.