A unique, new crew member joins for the final charter and the interior team scrambles to train her. The charter group includes two well-known NFL players, one of whom has a special food request that sends Dave scrambling. Natasha and Natalya try to bury the hatchet. When one of the charter guests loses a valuable item, Courtney feels pressured to help them with the impossible. Natasha and Dave are forced to confront a blast from the past under shocking circumstances.