Billy, Gwendoline and Michael locate their heating problem but it means Billy faces the tricky task of repointing the chimney 20 metres up - despite being scared of heights. Clive and Tanith get their hands dirty trying to work out what's stopped the fountain working in their pond at their hotel and Michelin-starred restaurant. And the clock's ticking for sisters Marian and Tanya as they try to sort out a winter's worth of problems.